PRIVACY POLICY

WHAT TYPE OF INFORMATION DO WE COLLECT?

Depending on how you interact with CMS, we may collect the following categories of information:

Information You Provide to Us:

You may voluntarily provide information when you:

• Submit an online contact or inquiry form;

• Apply for employment or staffing opportunities;

• Request information about our services;

• Schedule or inquire about an appointment;

• Register for or inquire about training or educational programs;

• Request home health or related services;

• Communicate with us by telephone, email, text message, or other methods;

• Submit information necessary to establish or manage a business or service relationship with CMS.

This information may include your name, mailing address, email address, telephone number, employment-related information, professional information, appointment or scheduling information, and other information you choose to provide.

SMS and Telephone Information

If you voluntarily provide your telephone number, CMS may use it to communicate with you regarding your inquiries, applications, employment or staffing matters, appointments, services, training, scheduling, account-related matters, and other communications relevant to your relationship with CMS.

If you separately provide consent to receive SMS messages, your telephone number and SMS consent information will be used in accordance with our SMS Terms & Conditions. CMS does not sell or share telephone numbers or SMS consent information with third parties for their own marketing purposes.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as your IP address, browser type, device type, operating system, pages visited, approximate usage information, and other technical information. This information may be used to help us operate, maintain, secure, and improve our website.

Information From Other Sources

Where permitted by applicable law, CMS may receive information from service providers, business partners, publicly available sources, or other third parties in connection with providing our services or conducting legitimate business activities.

HOW DO WE USE THE INFORMATION THAT WE COLLECT?

CMS may use the information we collect for purposes including:

• Responding to inquiries and requests;

• Communicating with applicants, employees, healthcare professionals, clients, and other individuals;

• Processing and following up on employment or staffing applications;

• Coordinating staffing assignments and schedules;

• Providing healthcare training and educational services;

• Providing or coordinating home health and related services;

• Scheduling appointments and providing appointment reminders;

• Managing client and business relationships;

• Responding to questions and providing customer support;

• Sending requested administrative communications;

• Sending SMS communications when you have provided appropriate consent;

• Operating, maintaining, and improving our website and servkices;

• Protecting the security and integrity of our website, systems, and services;

• Detecting, preventing, and addressing fraud, misuse, or security issues;

• Complying with legal, regulatory, contractual, and other applicable obligations; and

• Carrying out other purposes that are disclosed to you at the time information is collected or otherwise permitted by applicable law.

CMS does not use SMS messaging for marketing or promotional purposes unless you have separately provided the appropriate consent to receive such messages.

WITH WHOM DO WE SHARE INFORMATION THAT WE COLLECT?

CMS may share information with third parties when reasonably necessary to operate our business, provide requested services, or comply with applicable law. Depending on the circumstances, information may be shared with:

• Service providers and vendors that perform services on behalf of CMS;

• Technology, website, communication, scheduling, or administrative service providers;

• Healthcare or staffing-related partners when necessary to provide requested services;

• Professional advisors, such as attorneys, accountants, or consultants;

• Government agencies, regulators, law enforcement, or other parties when required or permitted by law;

• Parties involved in a business transaction, such as a merger, acquisition, restructuring, or sale of assets; and

• Other parties when you have directed us to share information or have otherwise provided appropriate authorization.

We do not sell personal information for monetary consideration. SMS consent information and telephone numbers collected for SMS communications will not be shared with third parties for their own marketing purposes. Third-party service providers that process information on our behalf may have access to information as necessary to perform their services, subject to their contractual obligations and applicable law.

WHO CAN YOU CONTACT FOR MORE INFORMATION?

If you have questions about this Privacy Policy, our privacy practices, or how we handle personal information, you may contact Competent Medical Solutions using the information below:

​

Competent Medical Solutions

2530 Meridian Pkwy, STE 3029 Durham, NC 27713

Main Phone: 919-719-4441

After Hours Phone: 919-635-9106

Support Phone: 984-666-5725

Email: business@competentmedicalsolutions.com

We will make reasonable efforts to respond to privacy-related inquiries and requests in accordance with applicable law. Competent Medical Solutions reserves the right to update this Privacy Policy as described above.